Tim Halpine, General Manager - The Players Club
The best thing for me about LU is the ability that it offers its employees to advance their careers if they work hard. Like Tom Everett always says "there is nothing more enjoyable for him than promoting from within." I came to LU as a 23 year old Assistant Golf Professional and was named General Manager of one of LU’s largest courses before I was 30. A lot of this had to do with good timing and luck but a lot also had to do with the guidance that was given to me by the entire LU Corporate team especially my boss Chris Jacobsen. LU trusted in me and gave me the guidance that I needed to run a facility of this size. The customer service training really stems from watching the Management team treat customers, employees etc... You can read as many books as you want but watching how Jake and Tom have treated customers, clients, employees, vendors etc. is the most valuable thing that I have learned.